NORDÉ™ Return & Refund Policy

At NORDÉ™, we value your experience and want you to feel confident when shopping with us. Our policy is designed to ensure fairness while keeping our operations efficient, so we can continue delivering Scandinavian-inspired everyday luxury at accessible prices.

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✅ Easy Returns Within 14 Days

• You may request a return within 14 days of receiving your order.

• Items must be unused, unwashed, and in original packaging with tags attached.

• To initiate a return, simply contact our support team with your order number.

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⚖️ Refund or Store Credit

We believe in flexibility:

• Approved returns will be refunded in the original payment method or issued as store credit (your choice).

• Store credit is often processed faster and allows you to reorder immediately.

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🚚 Return Shipping

• Customers cover return shipping costs. This allows us to keep our prices fair for everyone.

• If the return is due to a faulty or incorrect item, NORDÉ™ will cover the shipping cost.

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🛡️ Final Sale Items

Certain items (e.g., underwear, swimwear, and sale items) are non-returnable for hygiene or clearance reasons.

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⏳ Processing Time

• Once your return is received and inspected, we’ll notify you by email.

• Refunds typically process within 5–10 business days, depending on your bank.

• Store credits are usually available within 48 hours after approval.

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🌟 Our Promise

We aim to make every experience with NORDÉ™ a positive one. While policies are in place to protect both sides, our support team is here to listen and help you find the best solution.

In short: we’ll always make sure you leave feeling that you’ve “won” – because when you’re satisfied, so are we.